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Latest News
Patient Reference Group

Welcome to Queenhill Medical practice

The doctors and staff at Queenhill Medical practice in Croydon are proud to offer the highest standard of patient-centred healthcare.  We run many clinics for the management of chronic diseases such as Asthma and Diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu above. Please have a look around and do send us some feedback if you like.

 

WHEN THE SURGERY IS CLOSED AND IN AN EMERGENCY PLEASE CONTACT NHS 111

 

Queenhill Medical practice Brochure

Please see the link below for the practice brochure giving detailed information on the surgery.

The Queenhill Medical Practice Brouchure 2013.doc

 

Disabled Access

There is disabled access via the pathway and the front  door. There is also a fully equipped toilet with wheelchair access.  Please also remember to ask the reception Team for an appointment downstairs as the practice does not have a lift.

 

Toys and Childrens Books

We are sorry to inform you that due to compliance with CQC (Care Quality Commission) guidelines and infection control we will no longer keep toys or children’s books in the waiting or consulting areas at our Surgery.

We appreciate our young patients may need to be kept occupied and to prevent boredom we would encourage you to bring a small toy or book to occupy your child when they need to visit the Surgery.

 

For further information on CQC compliance guidelines please visit: www.cqc.org.uk

 

Patient Participation Group    

Next meeting is scheduled for Wednesday 16th July 2014 @ 6.30pm in the Surgery

Why not join us?

The group consists of a number of members with a chair and a patient representative now appointed.

We meet regularly to decide ways of making a positive contribution to improve the services and facilities offered by our practice – to you the patient. If you have a little time to spare and are interested in joining our friendly and proactive group then please contact the Practice, further information and online sign up is available on the Patient Group section.

You will find the minutes from our previous meetings and other informative links in our Patient Group section

There is also a notice board in the waiting room where information is available. 

Any comments and suggestions can be sent via the Practice Manager - Mrs Lynne Poole in writing or via email to lynne.poole@nhs.net 

Please watch out for further notices.

Practice Newsletter

Please see the link below to read newsletter.  We will be providing these on a quarterly basis and should you have any ideas of topics you would like to be added please let Lynne Poole, the practice manager know.

Newsletter_spring_2014.doc


Zero Tolerance

We strongly support the NHS policy on zero tolerance. Anyone attending the surgery who abuses the GPs, staff or other patients be it verbally, physically or in any threatening manner whatsoever, will risk removal from the practice list. In extreme cases we may summon the police to remove offenders from the practice premises.


Online Prescriptions

Important: We are changing the system for ordering repeat prescriptions. Learn More...

(Site updated 23/07/2014)
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